Privacy Policy

YOUR PRIVACY MATTERS TO US
At CHEERYCHATS LLC, we place the highest value on your privacy and are committed to
protecting the personal information you entrust to us.
Ensuring the confidentiality and security of your data is one of our top priorities. We’ve designed
our digital platform with robust systems to safeguard your privacy and information.
This policy aims to offer you complete clarity on the type of data you share with us, how we
handle it, and the measures we take to keep it secure. We’ve crafted this document in simple
terms to make it easily understood. Please note that this policy may be updated from time to time
to reflect any new policies or practices, so we encourage you to review it periodically to stay
informed of any updates.
Effective from October 23, 2024, this privacy policy governs the collection of data through our
website cheerychats.com.
If you have any inquiries or concerns regarding this privacy policy, feel free to reach out to us at
hello@cheery-chats.com.

ABOUT OUR COMPANY
SCOPE OF PRIVACY POLICY
DATA WE COLLECT
COOKIES AND TRACKING TECHNOLOGIES
HOW YOUR DATA IS USED
INTERNATIONAL DATA TRANSFERS
YOUR RIGHTS AS A USER
CALIFORNIA RESIDENTS’ PRIVACY RIGHTS
HOW WE PROTECT YOUR DATA
DATA RETENTION POLICY
CHILDREN’S PRIVACY
UPDATES TO THE PRIVACY POLICY
DISCLAIMER
HOW TO CONTACT US

ABOUT OUR COMPANY
If you are located in the United States, CHEERYCHATS LLC is the organization responsible for
handling your information:
CHEERYCHATS LLC
SCOPE OF PRIVACY POLICY
This Privacy Policy governs the collection and use of data on websites, applications, events, and
other services offered by CHEERYCHATS LLC. “Services” refers to various activities including,
but not limited to, virtual classes or calls between you and CHEERYCHATS LLC staff. It also
includes our website and mobile application.
DATA WE COLLECT
We collect personal information that you voluntarily provide, along with data generated from
your interactions with our services.
The types of data we may process include: your name, age, contact details (e.g., email, address),
purchase history, employer details (when relevant), interactions with our content or advertising,
and any feedback or opinions you share with us.
As a user, you voluntarily provide us with certain information while using our services.
We may also collect additional information automatically, such as details about the device you’re
using, your internet service provider, and your interactions with our content and advertising.
“Personal Information” refers to any data about an individual, or any data from which an
individual can be identified. “Processing” refers to any operation involving personal data, such
as collection, storage, organization, alteration, retrieval, or destruction.
We may process the following types of personal information about you:

Personal Information: Name, username, login details, password, topics of interest.
Demographic Information: Gender, date of birth, nationality, job title, company details,
education, work experience, and language preferences.
Contact Information: Mailing address, telephone number, email address, and any public
social media profiles.
Consent Records: Any consents you’ve given, including the date, time, and purpose of
the consent.
Location Data: Precise geographic data from your device.
Purchase and Payment Data: Purchase history, billing address, payment method,
cardholder or account name, payment amount, and date of payment.
Employer Information: Contact details of your employer, if applicable.
Opinions and Feedback: Any feedback or reviews provided through our services or on
social media platforms.
If you contact our customer support team, we may collect the information you provide during the
interaction and monitor or record conversations to ensure service quality.
Additionally, if you ask us to communicate with others on your behalf, such as sending an email
to a friend, we will collect the information you provide about others to fulfill your request.
We also collect and process information shared in private messages or chats with other users.
External Information
In some cases, we may receive data about you from other sources.
Partner Information

We may obtain information from our partners, such as when our advertisements appear on third-
party websites or platforms.

Data Collected from Using Our Services
When you engage with our services, we track how you use different features and how frequently
you use them. This includes tracking when you log in, how long you spend using our services,
which features you engage with, what you search for, and the ads you click on while using our
platform. We also collect information about how you interact with other users (e.g., messages,
videos, and pictures).
Device Information
We collect data from and about the devices you use to access our services, including:

Hardware and software information such as device ID, IP address, app settings, operating
system, browser type and version, time zone, and identifiers linked to cookies or other
technologies (e.g., IMEI/UDID, MAC address).
Details about your mobile network, including your provider and signal strength.
Device sensor information and analytics to understand app performance.

Sensitive Personal Data
If we need to process sensitive personal data for legitimate reasons, we do so according to
applicable laws. Our services are not intended for individuals under the age of 18.
If we collect any special categories of data, such as health data, we will ask for your explicit
consent to process this information. You may withdraw your consent at any time by contacting
us.
Children’s Privacy
Our services are not designed for children or anyone under the age of 18. Minors should not
provide any personal information or use our platform. If we learn that personal data from a minor
has been collected, we will delete that information immediately.

COOKIES AND TRACKING TECHNOLOGIES
Cookies are small text files that are stored on your computer or device when you visit a website.
They help websites function more efficiently by tracking your actions, remembering your login
details, and supporting other similar activities.
We may collect, use, and allow third parties to use cookies and other technologies (e.g., web
beacons) to identify you or your device.
You can manage your cookie preferences through your browser settings, where you can choose
to accept, reject, or limit specific cookies. However, restricting cookies may cause some features
of our services to function less effectively or become unavailable.
Not all cookies are the same. They vary by origin, purpose, and lifespan. Our website may use
the following types of cookies:

First-party cookies: Set directly by our website on your device.
Third-party cookies: Set by external websites, which we do not manage or control.
Essential cookies: Necessary for the website’s basic functions, allowing you to navigate
and access different features.
Performance cookies: Gather data on website usage and performance, such as the
number and type of users. These cookies also track technical issues.
Functionality cookies: Enhance user experience by remembering your previous inputs
and preferences.
Advertising cookies: Display relevant advertisements based on your browsing activity.
Geo-location cookies: Access your device’s real-time location, including any location-
based data such as photos or videos you share.
Session cookies: Temporary cookies that are deleted once you close your browser after
using the website.
For more detailed information on cookies, please visit http://www.allaboutcookies.org.
Web Beacons
Web beacons, also known as pixel tags, are small, transparent images (typically 1 pixel by 1
pixel) embedded on websites or in emails. Their purpose is to track and monitor user behavior.
More details about web beacons can be found at http://www.allaboutcookies.org/web-beacons/.
Please note that we have no association with, nor are we responsible for, this third-party site.
Our website may make use of web beacons as part of its functionality.

HOW YOUR DATA IS USED
We may collect and use your information for various purposes, including providing services to
you, communicating with you, offering targeted advertising, analyzing audience engagement,
promoting our services to current and potential customers, managing our technical infrastructure,
ensuring security, complying with legal obligations, and improving our services.
Specifically, we may use your information to:

Provide and enhance services: Operate and manage the services for you, personalize
content, and interact with you through the services. We also use this data to identify and
resolve service issues, plan improvements, and notify you of any updates to our services.
Research and analysis: Conduct research, analyze trends, and benchmark performance
based on user interactions with our services.
Communication: Keep in touch with you via email, phone, or other means to share
information of interest, in compliance with applicable laws. We also use this data to keep
your contact information up-to-date and seek your consent when needed.
Technical Monitoring
We monitor our systems for the administration of CHEERYCHATS LLC’s technology
infrastructure, network and device security, fraud prevention, and compliance with legal
requirements.
Legal Requirements
Under certain circumstances, we may need to share your information to meet legal obligations,
such as responding to subpoenas, court orders, search warrants, or investigations by government
authorities. We may also disclose your data to mitigate or detect criminal activity, ensure the
safety of users and third parties, or protect our legal rights and those of our partners.
We may also share data to:
Reduce or mitigate our liability in actual or potential legal cases.
Protect our legal rights, those of users, business partners, or other parties.
Enforce our agreements with you.
Investigate or take action against anyone involved in illegal activity on our website,
including fraud.
In some situations, we may use and share data that does not directly identify you. For example,
we might share general behavioral data, device information, or geo-location data in a way that
doesn’t reveal your identity. We may also provide anonymized data (e.g., hashed personal
information) to partners or third parties, such as marketing agencies, to enhance our services and
advertising efforts.

INTERNATIONAL DATA TRANSFERS

The information mentioned in Section 5 of this Privacy Policy may be transferred across state
and national borders. For instance, our services may involve interactions with system
administrators located in the United States. If you are located within the European Economic
Area (EEA), your personal information may be transferred to countries outside of the EEA.
Standard contractual clauses are used to ensure that companies transferring personal data protect
its privacy and security.

YOUR RIGHTS AS A USER
As a user of our services, you have the ability to manage your information through various
settings and tools:

Account Settings: You can access your account settings to select or deselect what
information you want to share publicly on our platform. If you are subscribed to
newsletters or emails, you can unsubscribe at any time by following the instructions
provided in the emails. Please allow up to seven days for the changes to take effect.
Account Termination: If you wish to delete your account, you can do so by emailing us
at hello@cheery-chats.com.
Reviewing Your Data: Depending on your jurisdiction, you may have the right to request
access to the personal information we hold about you, or request data portability. Contact
our support team to request a copy of your personal data.
Updating or Deleting Information: If you want to update or delete information, please
contact our support team. In some cases, we may request proof of identity before
processing these requests. If your request requires the deletion of critical information that is
essential for managing your account, we may not be able to process it without closing your
account. For instance, we need to confirm your identity using the documents you provided when
the account was initially created. Finally, our ability to grant your request will depend on
whether it complies with our Terms of Service and applicable law.

CALIFORNIA RESIDENTS’ PRIVACY RIGHTS
According to the California Consumer Privacy Act (CCPA), residents of California are granted
specific rights concerning their personal data. This section explains those rights under the CCPA
and describes how we gather, use, and share personal information.
Information We Collect
We gather personal information from you when you access our services, engage with our
platform, or interact with us through other means. The types of personal data we may collect
include, but are not restricted to:
Personal Identifiers: Examples include your name, email address, and IP address.
Transaction Information: Details about services you’ve bought or considered.
Online Activity Data: Information like your browsing patterns or engagement with our website.

Location Information: Data about your geographical location.
Job-Related Information: Employment or professional details.

Your Rights Under the CCPA as a California Resident
As a resident of California, the California Consumer Privacy Act (CCPA) grants you specific
rights regarding your personal information:

Right to Access: You have the right to request details about the types and specific pieces
of personal information we collect, use, share, or sell.
Right to Deletion: You can request that we erase any personal data we have gathered
from you, subject to certain legal exemptions.
Right to Opt-Out: You are entitled to opt out of the sale of your personal data to third
parties.
Right to Equal Treatment: You are entitled to fair treatment and will not face
discrimination for exercising any of your CCPA rights. This means we won’t deny
services, alter prices, or reduce the quality of services because you choose to exercise
your rights under the CCPA.
Exercising Your CCPA Rights
If you wish to exercise your rights under the CCPA, you can do so by:
Requesting access to or deletion of your personal data by reaching out to us at
hello@cheery-chats.com.
Opting out of the sale of your personal information by contacting us at hello@
cheerychats.com.
Please note that we may require certain details to verify your identity before processing your
request.
Authorized Agents
You may designate an authorized representative to make a CCPA request on your behalf. To
authorize an agent, we will need documentation confirming that you have provided written
consent for the agent to act on your behalf, and we may also require you to personally verify
your identity.
Categories of Personal Information Sold or Shared
We may share or sell specific categories of personal data to third parties for business reasons,
such as marketing or analytics purposes.
Updates to This CCPA Notice
We reserve the right to revise this section of our Privacy Policy at any time to reflect changes in
the law or our data practices. If significant updates are made, we will notify you by updating our
website or through other communication channels as required by law.

HOW WE PROTECT YOUR DATA
We follow industry-standard practices and guidelines to safeguard your personal information.
However, due to the nature of technology, absolute security cannot be guaranteed, and there’s
always a possibility of malicious actors attempting to access your data.
We take every precaution to keep your data safe on our platform. If we detect any vulnerabilities
or security risks, we reserve the right to suspend your activity on our website without prior notice
to protect your information and our system.
DATA RETENTION POLICY
We are committed to keeping your personal information only for as long as it is necessary for
legitimate business purposes. If you choose to delete your account, we will retain your data for
an additional one-year period to ensure the ongoing safety of our platform and users. After this
one-year window, your personal information will be deleted unless:
We are required by law to retain the data to demonstrate compliance.
There is an unresolved issue or dispute that necessitates retaining the data until it is
resolved.
It serves our legitimate business interests, such as preventing fraud or enhancing user
security.
Please note that, despite our best efforts, it may not be technically possible to delete all data
within a specific timeframe due to the nature of the technology involved.
CHILDREN’S PRIVACY
CHEERYCHATS LLC does not allow individuals under the age of 18 to use our services. We do
not knowingly collect personal information from anyone under the age of 18. If you become
aware that a minor is using our platform, please contact us immediately, and we will promptly
remove any associated data.
UPDATES TO THE PRIVACY POLICY
As we continue to evolve our services and adopt new technologies, this Privacy Policy may be
updated. If we make significant changes, we will notify you in advance, giving you the
opportunity to review the revised policy and decide whether you still wish to use our services.
DISCLAIMER
While we take extensive steps to protect our users, you acknowledge that using our platform
comes with some level of risk. Our website and services are provided on an “As Is” basis,
without any express or implied warranties. We cannot guarantee that cheery-chats.com will
always be secure. CHEERYCHATS LLC is not responsible for the actions, content, information,
or data of third-party entities, and by using our platform, you release us and our officers,
directors, employees, and agents from any claims and damages, known or unknown, arising from
or related to any disputes with such third parties.
HOW TO CONTACT US
If you have any questions about this Privacy Policy, you can reach us through the following:

Online: hello@cheery-chats.com